Terms of service
Last updated: 29/11/2025
Welcome to NeuroLearn™ (“we”, “us”, “our”). By accessing or using our website (https://neurolearn.au) or purchasing any products, you agree to the following Terms of Service. Please read them carefully.
1. Overview
This website is operated by NeuroLearn™. Throughout the site, “we” and “our” refer to NeuroLearn™. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced here.
2. Online Store Terms
You must be at least 18 years old to purchase from our store. You agree not to use our products for unlawful or unauthorised purposes.
3. Accuracy of Information
We aim to provide accurate and up-to-date information. However, we do not guarantee that the website content is error-free or complete.
4. Products & Digital Downloads
All NeuroLearn™ bundles, resources, and personalised learning plans are digital products delivered via automated email.
By purchasing, you acknowledge:
-
All files are delivered digitally
-
No physical items will be shipped
-
It is your responsibility to download and store your files
5. Personalised Learning Plans
Personalised plans require completion of an intake form. Delivery times are outlined in product descriptions (5–7 business days).
NeuroLearn™ is not responsible for delays caused by incomplete information provided by the customer.
6. NDIS
Where applicable, customers may seek NDIS reimbursement. NeuroLearn™ does not guarantee NDIS approval. It is the customer’s responsibility to check eligibility with their plan manager or provider.
7. Pricing & Changes
Prices are subject to change without notice.
We may modify, discontinue, or update products at any time.
8. Intellectual Property
All NeuroLearn™ content, resources, graphics, files, and curriculum materials are protected by copyright.
You agree not to:
-
Resell
-
Share
-
Redistribute
-
Copy
-
Republish
-
Modify
-
Upload to shared drives
-
Use commercially
Violations result in immediate cancellation of access.
9. Limitation of Liability
NeuroLearn™ is not liable for:
-
Losses from use of our resources
-
Technical download issues
-
Incorrect or incomplete information provided by customers
-
Outcomes of personalised plans
Our resources are educational and supportive in nature and do not replace professional medical, psychological, or educational advice.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia.
11. Contact
Questions about these Terms?
Email: info@neurolearn.au