Privacy policy

Last updated: 29/11/2025

NeuroLearn™ respects your privacy and is committed to protecting your personal information. This policy outlines how your data is collected, used, and stored.

1. Information We Collect

We collect:

Name
Email address
Billing address
Order details
Device information (through Shopify analytics)
Intake form details (for personalised plans)

We do not store credit card details. Payments are processed securely through Shopify Payments, Apple Pay, Google Pay, and/or PayPal.

2. How We Use Your Information

We use your information to:

Process and deliver your digital products
Communicate order updates
Provide personalised learning plans
Improve our website and services
Send optional marketing emails (only if you consent)

3. Sharing Your Information

We only share your information with:

Shopify (store hosting + analytics)
Google Drive (resource delivery)
Email marketing platforms (for newsletters)
Third-party service providers involved in order processing

We do NOT sell or rent your data.

4. NDIS Information

If shared, NDIS-related details are handled confidentially and securely.
We will never disclose them to third parties without your consent.

5. Data Storage

Your information is stored securely via Shopify’s servers and encrypted systems.
We retain your data as needed for legal, tax, and business purposes.

6. Cookies & Analytics

We use cookies to improve your browsing experience and analyse website performance. You may disable cookies in your browser settings.

7. Your Rights

You may:

Request access to your data
Request corrections
Request deletion
Withdraw consent for marketing

Email us at info@neurolearn.au for requests.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent.

9. Security

We follow industry best practices to protect your information.

10. Contact

Questions?
Email: info@neurolearn.au