Privacy policy
Last updated: 29/11/2025
NeuroLearn™ respects your privacy and is committed to protecting your personal information. This policy outlines how your data is collected, used, and stored.
1. Information We Collect
We collect:
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Name
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Email address
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Billing address
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Order details
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Device information (through Shopify analytics)
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Intake form details (for personalised plans)
We do not store credit card details. Payments are processed securely through Shopify Payments, Apple Pay, Google Pay, and/or PayPal.
2. How We Use Your Information
We use your information to:
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Process and deliver your digital products
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Communicate order updates
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Provide personalised learning plans
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Improve our website and services
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Send optional marketing emails (only if you consent)
3. Sharing Your Information
We only share your information with:
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Shopify (store hosting + analytics)
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Google Drive (resource delivery)
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Email marketing platforms (for newsletters)
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Third-party service providers involved in order processing
We do NOT sell or rent your data.
4. NDIS Information
If shared, NDIS-related details are handled confidentially and securely.
We will never disclose them to third parties without your consent.
5. Data Storage
Your information is stored securely via Shopify’s servers and encrypted systems.
We retain your data as needed for legal, tax, and business purposes.
6. Cookies & Analytics
We use cookies to improve your browsing experience and analyse website performance. You may disable cookies in your browser settings.
7. Your Rights
You may:
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Request access to your data
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Request corrections
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Request deletion
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Withdraw consent for marketing
Email us at info@neurolearn.au for requests.
8. Children’s Privacy
We do not knowingly collect personal data from children under 13 without parental consent.
9. Security
We follow industry best practices to protect your information.
10. Contact
Questions?
Email: info@neurolearn.au